Match it to your outlet. A normal 10A power point: the 2.2 kW plugs straight in. A 15A outlet: the 3.3 kW. A 32A single-phase socket (most popular): the 7.2 kW. Three-phase: the 22 kW, if your car accepts it. Not sure? Call 1300 507 678.

Most homes are single phase. That suits the 2.2 kW (normal power point), 3.3 kW (15A) and 7.2 kW (32A single-phase). The 22 kW needs three-phase supply and a car that accepts it. If you're unsure what you have, check your main switchboard or ask a licensed electrician.

It depends on the model, the outlet and what your car accepts. Rough guide: 2.2 kW on a 10A power point, up to ~15 km/h; 3.3 kW on 15A, ~14–23 km/h; 7.2 kW on 32A single-phase, ~30–50 km/h; 22 kW on three-phase, ~90–150 km/h when your car accepts it. The charger never pushes more than the car or the circuit allows.

No. Evtronix supplies, certifies and supports the charger. The 2.2 kW plugs into any normal power point. Our faster models plug into a matching outlet, and if you need a new one, a licensed electrician can fit it.

Delivery typically takes 5–7 working days. Allow a little longer around public holidays, in the lead-up to Christmas and for regional areas. Every charger is checked at our Australian warehouse before dispatch, and you'll receive tracking by email.

Yes, with our 2.2 kW. It has a standard 10A plug, so it plugs straight into any sound, RCD-protected power point and adds up to about 15 km of range per hour. Our faster models need a matching 15A, 32A or three-phase outlet.

Not for the 2.2 kW. It plugs into any sound, RCD-protected 10A power point. For our faster models, you need the matching outlet. If you don't have one, a licensed electrician can fit a 15A, 32A or three-phase socket and check your switchboard has enough capacity.

The charger (control box, cable and Type 2 connector), carry bag, wall mount, user manual and 3-year Evtronix warranty card.

Yes — that is one of the main reasons to choose a portable. Unplug it, pack it in the carry case and take it to the next property. No fixed wiring to leave behind.

Delivery typically takes 5–7 working days. Allow a little longer around public holidays, in the lead-up to Christmas and for regional areas. Every charger is checked at our Australian warehouse before dispatch, and you'll receive tracking by email.

No. Plug your charger directly into a suitable wall outlet. Adapters, extension leads and power boards aren't designed for hours of continuous EV charging, can overheat, and aren't covered by warranty. For a normal power point, choose the 2.2 kW.

Type 2 to IEC 62196-2 is the standard AC connector for EVs sold new in Australia — a round port with seven pin holes. That is what every Evtronix portable ships with. CCS2 (Type 2 plus two large DC pins below) is used for public fast charging; your Type 2 AC cable plugs into the upper section of a CCS2 port on compatible cars.

If the car was sold new in Australia, almost certainly yes, including every current Tesla, which uses Type 2 for AC charging here. Our compatibility grid lists common brands for connector reference only. If your car has a Type 2 AC charging port, our charger will work with it. Check your owner's manual if you're unsure.

We supply Type 2 AC portable chargers and don't modify vehicles or convert charge ports. If your car has a Type 2 AC inlet, our charger works like any other Type 2 supply. Check your car's charge port or owner's manual before ordering.

IP codes describe dust and water protection. IP67 means dust-tight and protected against temporary immersion (typically up to 1 m for a limited time in lab conditions). Pro Series portables are rated IP67 on the control box and Type 2 connector for normal outdoor use in rain and spray. Do not charge with the unit submerged, in standing water, or if the connector or cable is damaged.

Mode 2 means the safety and control electronics are built into the portable charger's control box (in-cable control and protection). You plug into a standard or dedicated outlet — no fixed EVSE install. Evtronix Pro Series portables are Mode 2 plug-in appliances.

Pro Series portables are rated for −30 °C to 50 °C operating temperature — built for Australian conditions. Storage ratings extend to −40 °C to 80 °C. Do not charge if the unit or connector is frozen, submerged or physically damaged.

No. Every safety protection lives in the charger itself and works without a phone. Evtronix Charge is optional — use it to schedule charging, see live power and track session history if you want.

Android: download the APK from our software downloads page.

iOS: coming soon — that page explains the interim Tuya Smart app setup.

Evtronix Charge links your Pro Series to your account after one-time Wi-Fi pairing. Day-to-day control uses the cloud, so you can monitor and adjust charging from anywhere your phone has internet. Set delayed starts, see live power and session energy, and change the current limit when the charger is online.

See our software downloads page for the Android APK. iOS is coming soon.

After setup, the charger stays on your home 2.4 GHz Wi-Fi and talks to the cloud. Your phone can use any internet connection — home Wi-Fi, office Wi-Fi or mobile data — so you can start, stop, change the current limit (for example from 15 A to 10 A), or check live power from anywhere, as long as the charger shows online in the app.

You do not need to be on the same Wi-Fi network as the charger. If the charger is offline (no home internet, Wi-Fi drop, or power off), remote control will not work until it is back online.

Android: Evtronix Charge. iPhone (until our iOS app ships): Tuya Smart — see downloads.

Often yes, but it depends on your building: shared supply, load limits, metering and strata rules. A portable on a dedicated bay outlet may work where wiring allows. We can supply technical documentation for a strata or body corporate review. Email admin@evtronix.com.au with your situation.

Pro Series portable chargers are approved for sale in Australia and carry the RCM mark. They're covered by EESS Certificate of Suitability EESS-250879-0 and tested to IEC 62752:2024, the international safety standard for portable (Mode 2) EV chargers, by an accredited laboratory. Other safety features include IP67 weather protection, 30 mA AC / 6 mA DC residual-current protection and Type 2 connectors to IEC 62196-2. Email admin@evtronix.com.au for copies of our certification documents.

Pro Series portables carry a 3-year Evtronix warranty from the date of purchase, covering defects in materials and workmanship, on top of your Australian Consumer Law rights. All warranty support is handled by Evtronix in Australia. See our Warranty Policy.

Yes. Email admin@evtronix.com.au and we'll send you copies of our certification documents and product compliance statement. You can also verify our certificates on the national EESS register using the numbers on our Compliance page.

Email admin@evtronix.com.au with your order number, the serial number from the label on the control box, and a short description of the fault (photos or video help). We reply within one business day with troubleshooting steps or return instructions. Please don't open or repair the unit yourself, as this voids the warranty.

For an approved warranty claim, Evtronix covers the return postage and the cost of sending your repaired or replacement unit back to you.

Yes, within 30 days of delivery, as long as the charger is unused and in its original packaging. Contact us at admin@evtronix.com.au for a return authorisation before sending it back. Change-of-mind return postage is paid by the customer.

Yes — for electricians, dealerships, strata managers and fleet operators buying multiple units. Use the enquiry form and select trade or wholesale pricing.